Software Tip – non-commercial
Yesterday i needed a fast and easy solution for non-commercial Remote Desktop. Of course the Windows XP incl. Remote Solution is fast but not easy to handle for non-geeks.
After a short internetsearch i found my salvation -> Team Viewer
Your partner just need to start a small QuickSupport Program and I, the rescuemaster 
used the mobile Version from Team Viewer.
Via telephone we changed the ID and PASS and after 2 minutes i had full access to the computer from my partner! WHOU.
This was a really cool experience! Thanks to Team Viewer!
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There’s something a log more simpler for remote access. I use a product called Techinline (http://www.techinline.com) which doesn;t even require any installation on either machine (entirely browser-based). Based on ease of use, one of the best remote desktop solutions out there